The Bone - Big Wheel Creepers - FAQ's

 

Frequently Asked Questions


Q: Where can I buy a Bone™ creeper?

A: You can buy through us via Paypal on our website or over the phone at 800.266.3321. We also have distributors in the US, Puerto Rico, Canada, United Kingdom, Germany, and Australia.

 

Q: What ever happened to Pegasus Products Company?

A: As many people know, The Bone™ line of creepers had been run under the company name Pegasus Products for several years. Pegasus has disappeared only in name, we have merged it with our other company, Dale Adams Enterprises. We still have the same people, same creepers, same everything - except for the name.

 

Q: I live outside of the Continental US, can I still buy a Bone™ creeper?

A: Of course! Please call us at 800.266.3321 for a list of vendors in your area.

 

Q: Can the Rough Rider™ really roll outside on the gravel?

A: Yes, it can. As long as their is a firm substrate under the gravel/sand/etc., and there is sufficient ground clearance to roll, the creeper can indeed be used outdoors. This makes the Rough Rider™ ideal for mechanics with rough or dirt floors, as well as for Truckers and Farmers.

 

Q: What is the Patriot Bone™?

A: The Patriot Bone™ is a limited edition version of the Bone 6031 model. When ordering its item number is 6531. The creeper is identical to a Bone™ creeper, only the decal is red white and blue with flags that wrap around the sides of the creeper. The price is $134.95, and it is only available through us or at Fastenal stores (while supplies last). If you already have a Bone™ or Rough Rider™ (it will not fit on the Bone-ster) and wish to purchase a Patriot decal, you can do so for $6.50 plus shipping by calling us at 800.266.3321.

 

Q: I've seen Bone T-shirts around. Where can I get one?

A: We are coming out with a new T-shirt design very soon. Images will be posted on our accessories webpage. Price and availability may vary. Please e-mail us for more information.

 

Q: A part to my creeper has broken. Is it covered by warranty?

A: That depends. Our standard warranties are a 1 year limited warranty on the body, and a lifetime limited warranty on the casters. The warranty is voided if the creeper has been run over or loaded beyond its capacity. See our Products page for the capacity ratings of your creeper. If you need a new part, please call us at 800.266.3321 to obtain a new one. Chances are your warranty will cover it. We may occasionally ask you to send back the broken item for quality control purposes.

 

If you have any further questions, feel free to e-mail us at info (at) bonecreeper.com

Thank you!